Questions
LTL shipping, answered
Everything shippers ask about LTL rates, freight class, and how quoting with GetLTLRates works.
How much does an LTL shipment cost?
An LTL rate is built from your lane, the shipment's freight class, its weight bracket, the current fuel surcharge, and any accessorials (liftgate, residential, inside delivery). Because carrier pricing is negotiated, two shippers moving identical freight often pay very different amounts — which is exactly why comparing carriers on one screen saves money.
Do I need to know my freight class?
No. Enter your pallet dimensions and weight and we estimate your density-based freight class automatically. Some commodities have NMFC-specific classifications — we can verify the final class before booking. If you already know the class or NMFC item, you can enter it and we'll use yours.
Is GetLTLRates free to use?
Yes. Requesting a quote is free, with no account, credit application or minimum volume. If you decide to ship and you're new to Armstrong, a short customer setup packet is completed before your first shipment is booked.
Which carriers do you compare?
National carriers including FedEx Freight, Old Dominion, XPO, Estes, SAIA, R+L Carriers, TForce, ABF, Averitt and Southeastern, plus strong regional carriers on lanes where they win on price or transit time — 50+ in total.
Who is Armstrong Transport Group?
Armstrong Transport Group is the licensed freight brokerage that powers GetLTLRates — a national 3PL with carrier relationships across the LTL market. GetLTLRates is the fast, self-serve front door to Armstrong's rates and support.
What happens after I request a quote?
Your request is saved right away and you get a reference number. Available carrier rates can appear on screen as carriers return them. Some shipments, such as hazmat, oversized freight or locations with special access needs, need a specialist's review; in that case Armstrong's LTL team follows up by email. If you left a phone number and asked for a call back, they'll call too.
Does choosing a rate book my shipment?
No. Choosing a rate tells Armstrong's LTL team which option you want. Pickup is not scheduled and nothing is charged until the team confirms the freight details and final price with you. New customers complete a short setup packet before the first shipment is booked; existing Armstrong customers skip that step.
What if I don't know my shipment's weight or dimensions?
Choose "I need help with this" in the quote form and tell us what you know. A specialist will help work out the details. We don't generate an online rate from guessed numbers, because a price built on wrong weight or dimensions changes when the carrier re-weighs or re-classes the freight.
Terms & conditions
Brokerage terms & conditions
LTL shipments arranged through GetLTLRates are brokered by Armstrong Transport Group, a licensed property broker, and are governed by Armstrong’s Brokerage Terms & Conditions. They cover:
- Applicability & compliance with law
- Payment and charges
- Indemnification, warranties & limitation of liability
- Selection of servicing motor carriers & broker insurance
- Cargo loss, damage, or shortage & claims procedures
- Rail, ocean, and air cargo provisions
- Force majeure, shipping documents & liberties
- Dispute resolution (governed by North Carolina law) & confidentiality
The complete, authoritative, and current version is maintained by Armstrong Transport Group at armstrongtransport.com.
Still have a question?
Request a free quote online, or reach an Armstrong LTL specialist for anything the tool can’t answer.
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